iPhone XSMAX 512GB Used Mobile Phone

(Company)

Are you a trading company or a manufacturer?

We are factory that  wholesale iPhone LCDs for 13 years in Dongguan City . We are  a manufaturer, not a trader.

How many production lines in your factory?

We have 15 production lines with the world's advanced technology

Do you have advanced equipment?

Yes,We have introduced advanced technical equipment, such as laminating machines, separators, defoaming machines, etc.

Whether to support  customized services?

Of course, we can customize your company’s logo, packaging, etc.

(Order)

How to order ?

It’s easy to place an order from us. You can tell SCRCTECH sales about the quantity and products name, we will make an invoice for you. You can see all the fee in the invoice.

Can I put my multiple orders together to ship? Can I make my order shipment in batches?

Your multiple orders can be shipped together. But you must fill in the same shipping address for every order, and give clear indication in note of every order what orders you want to combined. Of course, you can also make your order shipment in batches. Any problems in shipments, Please contact SCRCTECH sales for best shipment advice and solution.

what should I do if the quantity of receiving goods is less or I receive the wrong goods?

Appearing this kind of circumstance, please contact SCRCTECH sales immediately. SCRCTECH will reissue the goods, you can also choose to return. For direct loss caused by this, SCRCTECH will give customers some compensation.

After cancellation of the order, when can I receive the refund and where will the refund back to?

It generally takes about 5 working days after the financial audit to return the order refund to your account

Who is responsible for the return and exchange freight?

If goods are returned for your personal reasons such as you are not satisfied with the good, you will share the freight that goods sent back to you cost. If goods are returned for its quality problems, you will pay for the freight beforehand, SCRCTECH will return the freight to your new order after receiving your goods and checking.

（Logistics）

Can I change my shipping address and logistics channel after order submission?

As long as the goods haven't shipment, you can contact our sales to help modify .As long as your goods haven’t been shipped, you can contact our sales for modification.

How long will it take to receive goods?

2-3 days for Asia, 4 to 7 days for North America and Europe , 5-8 days for South America.

Can battery be shipped?

Battery can be shipped. Because battery belongs to dangerous goods, it need to be separated from ordinary goods, using special dangerous goods logistics channels. SCRCTECH will automatically identify and help to separate them, and you just need to select the logistics channel you want.

will commodity packaging be damaged in transit?

SCRCTECH takes effective protection measures verified for many times to gurantee the commodity packaging in good condition in the process of storage and transportation, so you don’t have to worry about it.

Does it need customs declaration and customs clearance in and out of the customs? Who will take charge of the fee?

You need customs clearance whether you are out of the customs or into the customs. SCRCTECH will assume the cost for Outbound customs declaration of commodity within Chinese territory. If your package need to be paid tariffs in the process of import customs clearance , it’s none of SCRCTECH’s business and you should assume it. In particular, there is no need for customers to pay tariff for your general civil parcel. But for commercial packages, customers usually need to pay a certain amount of tariffs. The weight of package is one of the important bases to judge your pakage belonging to general civil parcel or commercial packages for the customs in different countries. The package whose weight is more than 20kg is quite possibly regarded as commercial package, so it is recommended that package with weight more than 20kg send separately. Because the Customs tariff standards vary in different countries, it is better for you to know the local customs tax.

I haven't received my goods, were they cut off in the customs?

here are many reasons why the goods haven’t been received. 1.One is because of customs clearance, usually the lo istics company will inform you of customs clearance in such case. 2. That customers provide the wrong contact information or other reasons cause that the logistics company can’t get in touch with you, so they can’t do customs clearance. 3. Time-delay is generated by the local customs’s special checking for certain goods. 4. Your goods are detained by customs, the local customs will show the buckle goods notice. SCRCTECH has professional staff to track the logistics status. Once there is an exception in logistics, SCRCTECH will contact with you to deal with it.

what should I do if the goods are detained by customs , who will bear the loss caused by this?

We would assist you to clear the custom in your country, but we would take no responsibility for the lost resulting from the package detained due to your fault.

（Price）

Do your commodity prices include tax? Do I need to pay other taxes?

The commodity prices on SCRCTECH is only the prices of goods and don’t include any taxes and freight. According to the regulation of local customs, you may need to Pay the tariff. The civil parcel whose weight is less than 20kg is duty free according to the customs convention around the world. You can check the local customs provisions for details.

Can I get an excellent product at a very lage discount if my order is large?

SCRCTECH provides goods with higher quality than the same industry to customers. Company’s business strategery is to provide the maximum profit to customers and grow together with customers, maintaining low profits for a long time. SCRCTECH maintain the gross margin of 1%-9% according to the different characteristics of goods. What SCRCTECH pays attention to is the long-term cooperation with customers, regardless of the short-term profit and without price adjustment. Therefore, wether customers’s orders are large or small, you can enjoy preferential prices marked on SCRCTECH.

what should I do if price reduces after my purchase?

Due to the frequent fluctuations of the market price, your order price’s adjustment after paying order belongs to the normal phenomenon. in order to guarantee your interests, It’s not allowed to make any changes in your order. The price fluctuates along with the market situation. It is either benefit to you or be bad for you. Once you pay for your order, the invoice will take effect. And the order price will not change as market price changes.